I've been there a few times and liked it. The food was fresh, the prices were good, and there was a nice variety, including vegetarian offerings. Like Dulusion, I don't live up that way, and in fact try to spend as little time up in the mall area as possible, or I'd go there more often. I was just at Thai Krathong for their lunch buffet. It's pricy ($12) but well worth it. Amazing we have 3 excellent Thai restaurants in town, who woulda thunk it?

When we had dinner there last, we knew most of the people dining there. That's always a good sign, as I like to think my friends and acquaintances have good taste.

I dined there with three others, all of us considering ourselves experts in westernized Thai cuisine, and only one of us having actually lived in several parts of Thailand for a couple years.

Our group concurred that the food was tasty, but, compared to the tens of other Thai places we've frequented, it left much to be desired, especially considering the ambiance suggesting some very exquisite plates.

Appetizers were so-so.  Egg roll sauce not hot enough.  Peanut sauce better than Thai Krathong's.  They also actually give you cucumbers in their cucumber relish, which is awesome.

Their selection omitted my dad's favorite dish (chicken cashew chili), and my favorite was positively bland.

Also, the wait staff was inexperienced.  Picture...

Stoned waitress perusing the menu when we asked her how spicy we could order -- like 1-10 at Krathong.  She peruses the menu a bit, then says, "Yes, you can specify 1 to 4 spiciness", to which we respond, "Can you get it really spicy?".  "Yes," she says, "You can order it 4."  3 stars, by the way, was exceptionally bland to our palates.

Nice place, though.  Too pricey for a limited menu and pretentious glow, IMHO.  That may have changed.  We ate their right when they first opened.  YMMV.

Carla:  Who still eats with their banker these days?  Glad to hear someone who cares enough about customers to take them out to lunch still has a job. Maybe there is hope in this economy. 

I think that I went to this place once before and wasn't impressed.  Maybe because I came in like 15 minutes before opening (accidentally) and they weren't very ready to serve or deal with customers.  Something like that.  Good service and hospitality are very important to me.  Usually more important than things like menu and lighting.

Last night, I had to venture up to Petco. I also picked up some thai food at Bangkok Royal and brought it home for dinner. I got the appetizer sampler, jumping shrimp salad, red curry chicken, and pad thai. It was way, way too much food for 2 adults and a kid who decided she didn't want to eat Thai food after all, b/c she was in the mood for mac & cheese, even though she thought the food all smelled heavenly. It was pretty good, esp. the pad thai and the chicken curry. I liked the shrimp in the jumping shrimp salad, but the rest of it was only ok. The apps were good, and I loved the peanut sauce with the chicken satay. I asked for the chicken curry medium spicy, the guy asked how spicy on a scale of 1-10, I said 7. We could have done with a 5, it was pretty spicy -- and I can handle spice, I lived in college with a woman from Bangladesh who encouraged me to put Tabasco on everything like she did. Anyway, while the prices were a little on the high side for the entrees, the portions are absolutely huge. We would have been fine ordering the app sampler and one entree. We'll be eating pad thai for the next few days, which is fine by me, I ate some for breakfast this morning. Sadly, it was 6:45 pm on a Saturday night and there were only about half a dozen tables filled. But I think it has to do with the location, it's a pain to find and just out of the way. But the food is as good as any of the other places in town, and there are items on their menu that we love but don't see on the other Thai places in town's menus (like larb).