My wife and I are long-time Verizon wireless subscribers. In my experience, their coverage is second to none, no matter how far off the beaten path I’ve gotten. Unfortunately their customer services are starting to fade.
It used to be that after two years (contract period) they’d offer discounted prices and a $100 credit toward a new phone. Then, a few years back, it was lowered to a $50 credit. Today, when I looked at a replacement phone for her cracked one, there is no credit, plus they now charge $30 on top of the phone price ($100 to $300) as an “upgrade fee.” All the while collecting the $140 per month for service while “locking” us in for an additional two years.
Well, I’m getting woozy from this roller coaster and want off. From my research, T-Mobile has the market cornered in both service price for two smart phones as well as remaining contract-free. My worry is whether those savings and lack of seat belts will come with sketchy coverage? Any PDD people with T-Mobile?