Duluth Garbage Haulers

Who has the best garbage service in town?

14 Comments

TimK

about 9 years ago

Hartel's/DBJ hands down. Local, environmentally conscientious and good service.

Dorkus

about 9 years ago

I second Hartel's/DBJ.

Easy, no-sort recycling. Reasonable rates and good service. I once forgot to take my garbage out to the curb and the pickup guy did it for me.

DaVe

about 9 years ago

+1 to Hartel's / DBJ. They have gone out of their way to help us.

Fitz

about 9 years ago

I've been really happy with Nordic Waste, which is also local.

Adam S

about 9 years ago

Hartel's is fantastic! Really reliable and great service.

Terry G.

about 9 years ago

Another Hartel's thumbs-up. 

I'd also check out what your neighbors are using. I don't understand why several different waste hauling companies drive the same alleys/streets every collection day. Those trucks are pretty rough on the road surfaces and it would be nice if all your neighbors had the same service.

Beverly

about 9 years ago

Emily, your timing is perfect for me to share my whining story.

We've hired Waste Management for more than 10 years. Recently, our cans disappeared. Our first thought was, "Who would steal our garbage cans?" and then, "Could bears have dragged them into the woods." And then, a slow realization, "I don't recall paying that bill in awhile."

Turns out, I had overlooked it, lost it, whatever, and their response was to take away the cans. I called to find out what I owe them ($60, by the way) and to ask how I can restart service. They told me it will cost a $30 can delivery fee, and a $30 restart-after-cancellation fee. I laughed and said I'd call around to other providers and consider my options.

Just today, my Nordic Waste cans were delivered. I look forward to paying them now instead. The rates are basically the same all around, they have the no-sort recycling, and I see they'll take plastics #1-7 instead of just #1-2.

I now call the Waste Management customer service line the "customer shaming line" because seriously, I just forgot and I am sorry. Yikes.

johnbeargrease

about 9 years ago

+1 Hartel's/DBJ  -- Excellent, accommodating service.

TimK

about 9 years ago

We had Waste Management when we moved into our first house only because the service was already set up. After a year or so, I started getting bills from them for hundreds of dollars. The customer shaming rep wasn't interested in my "story" about having one can picked up once a week. After a few months of this Kafkaesque excitement (and a mark against my credit score),  they finally admitted that they had been billing me for the whole block. I canceled all service and called around. Hartel's was super courteous and prompt with the new cans. Their rep also told me I wasn't their first customer to leave Waste Management due to egregious overbilling.

Claire

about 9 years ago

I love Hartel's/DBJ!

edgeways

about 9 years ago

Yeah, Hartel's. We are super aggressive about recycling and composting and minimizing packaging so we only need one small trash service pickup a month, and they provide that at a reduced rate.

km2x

about 9 years ago

I have been very pleased with Nordic Waste.

Dugglass

about 9 years ago

Nordic has been super fantastic for us.  No sort recycling, best rate quote I got for my neighborhood, other people recommended them too.  If they make a mistake, miss a garbage or anything, they have been there next day to correct it.  Our alley was blocked off at one point for the giant clay pit that grew this spring, and they came and got our garbage by hand.

BadCat!

about 9 years ago

I like Nordic. Local business, one-bin recycling, good prices, and viking ship logo!

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