Mac repair in Duluth
By emilymoesewco on Nov 15, 2011 in Help Wanted
I know there was a conversation about this in August of 2010, but I have been unable to contact anyone from those posts. One doesn’t return my e-mail and for some reason the Mac Doctor doesn’t answer the phone or return messages. Does anyone have any advice on where I can find an honest Mac repair person that doesn’t charge Best Buy prices?
Justin Bistad -- Evolution Electronics
1 218.656.0843
Great Results!
I’ve had my iMac in at CW Technology, and a PC hard drive in at Downtown Computer, and they both charged a hundred just to open the box, I think. Seems standard.
I would return to CW if anything happened to my Mac again.
I go to CW Technology with my Mac and I like them too, they’re very good at what they do.
CW Technology is the only “Apple Authorized Service Provider” in Duluth.
The Tech Center at UMD is also an Apple Authorized Service Provider and they charge by the quarter hour — you would have to be UMD alumni or somehow affiliated.
Justin wont charge $100 just to open the box. He’s good, and affordable and he will come to you.
CW Tech rocks, I had a problem once that they thought Apple should fix for free, so they took care of it all for me and dealt with Apple too. They are not just competent and professional, but also honest people. I’ve been going to them for at least 10 years, even before they moved to West Duluth.
CW technology also has been known to not dig deep enough. I had a friend who was diagnosed as having a bad motherboard ($800+ price quote) on his Macbook. I took it apart and it was nothing more than a fried magsafe jack which cost $10 on ebay. Granted, I could have charged him $200 labor, but I didn’t.
That should not be an indictment on their overall abilities, but you should always get a second opinion.
The problem with that is that a second opinion on a Mac will still cost you an arm and a leg.
And no, I do not moonlight.
Perhaps if you describe the issue, we can point you in a good direction.
Thanks all. I’ll find someone tomorrow.
As an aside, I think I found out why Mac Doctor isn’t returning calls. I drove out there this afternoon and there’s a pumpkin on the porch with JUST MARRIED painted on the side. My guess is there’s a honeymoon going on.
Ah! I’m so glad my friend linked me to this… First off, I am the (infamous?) Mac Doc, now known as fix|127 or simply fix, still doing the same work, just different name (read, no more trademark infringement).
Emily, I owe you and a few others an apology for this complete lapse in response. I am back and am about to have a shiny new office right downtown.
And lastly, I did just get married! Sadly it was not a honeymoon that pulled me away but a wedding, second job in the TC, and some not so fun family matters. Long story short, I unfortunately have none of my voicemails for the last month or so.
I am now back and can be reached at: 218.525.5743
I’m playing a bit of catchup for the messages I do have so if I don’t answer, PLEASE, leave me a voicemail and I’ll return your call within the hour if at all possible!
To advertise is/was not my goal with this post, I’d just like to apologize to anyone who has tried to reach me and let everyone know that I’m still around and growing!
CW Technology initially diagnosed my old MBPro with a dead logic board, but then the rep said he was going to dig into it a little more to see if it was possibly related to something going on between the logic board and the graphics card that was covered under an Apple recall. Sure enough it was and they said they’d take care of it. Two days later, my laptop was fixed and instead of paying the $300+ for the new logic board, the entire repair was free. I’d definitely recommend them.
Check with UMD — the computer tech department has at least one person certified I believe.
CW Technology also diagnosed my old Mac with a bad logic board and said I was better off buying a new computer. Maybe I should have someone else look into it further. I loved that old machine and it would be great to have it back.
UMD: http://www.d.umn.edu/itss/techcenter/services.html
Great for students, alum.
Chris Bollman fixed our mac book pro this past year and did a great job. He replaced a fan and upgraded some components. Good price and quick work. I definitely recommend using him.
UMD is indeed an authorized repair center, the caveat is they’re only authorized for students and staff from what I’ve been told. I’ve inquired when trying to find someone on the east end to send warranty repairs to.
I can confirm that UMD:ITSS is for students and staff only.
While Chris hasn’t worked on my Mac, I would recommend him because he’s an honest dude and I’ve heard many good things.
To be clear, UMD will work for:
Computer maintenance services are available for UMD students, faculty, staff, departments, and alumni.
That casts a fairly broad net in this town. Can you throw a rock and not hit an alum?